In the event that a booking must be cancelled due to flooding or other natural events beyond our control, refunds will no longer be issued. Instead, guests will receive a credit equal to the value of their booking, which can be applied to a future stay. This change is to allow us to continue maintaining our campground and providing quality experiences for all visitors, even during unforeseen disruptions. To reschedule your booking using a credit, you will need to contact Gootchie Creek Escape by phone. 0448 313 897‬